Timing information for our hampers
Standard duration (without weekends and public holidays):

1 - 3 business days (Monday - Friday)

Orders received by 12am (CET) can be shipped the same day. We utilize several different shipping methods, always trying to find the best solution for you.

Please note that parcels in Great Britain will not be delivered on Sundays or holidays.

Christmas Gifts to UK
Please make sure to order your Gifts and Gift Baskets for Christmas delivery in time. Due to the amount of incoming orders we might close down a couple of days before Christmas, also delivery services do take up to 2 working days longer than during the rest of the year to deliver your Christmas Gift in time. So Christmas Gift orders for UK should arrive us till December 14th 2009. Later incoming orders we can't guarantee delivery before Christmas.

Please note that parcels in UK/United Kingdom will not be delivered on Saturdays, Sundays or holidays.

Shipping information:
When you provide us with complete and accurate delivery information, your gifts will be delivered promptly and you will be spared re-delivery charges. Please check your delivery address carefully. Incorrect or incomplete addresses will result in a € 20,00 handling charge in addition to all charges accrued for re-shipping each item. We cannot ship to P.O. Boxes.

Hospital/Hotel deliveries
Please confirm the recipient is still in the hospital/hotel before scheduling delivery. When placing an order for delivery to a patient/guest please make sure that you include as much information about the patient's/guest's location as possible. Such as patient/guests name, Hospital, Department (i.e Maternity), Room no., and the Hospitals complete address.

Shipping restrictions for Great Britain UK:
There are no shipping restrictions for Great Britain.

Shipping insurance to Great Britain
All gifts and hampers to Great Britain are insured against loss and damage during shipping at no extra cost to you.

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